The Lost Ring » 2009

GuestCentric at the PhoCusWright Travel Innovation Summit 2009

Chris — Thu, 03 Mar 2011 19:44:04 +0000

www.guestcentric.com GUESTCENTRIC INTRODUCES BREAKTHROUGH CUSTOMER ENGAGEMENT PLATFORM FOR HOTELS Fairfield, NJ – GuestCentric, the premier Software-as-a-Service provider for the independent hotel industry, announced today the launching of a breakthrough customer engagement platform. The word-of-mouth revolution led by the explosive growth of social networking sites Twitter and Facebook gives hotels access to a new direct distribution and marketing channel to customers. This new platform allows hotel operators to easily expand their brand with the use of viral marketing strategies and at the same time engage social networking customers by making them feel special. GuestCentrics Customer Engagement platform includes •Guest finder GuestCentrics Guest finder helps hoteliers to easily find potential customers that are planning a trip to a specific city or are looking for specific dates, features etc. •Portable booking link This gadget enables hoteliers to create a link to the booking engine and sell a specific promotion or room type at a specific date and easily send it to a specific social media customer, embed in an email, etc. •Special Twitter Promotion GuestCentric has the first booking engine with a native Twitter follower restriction that allows hoteliers to offer special deals and packages to hotel followers. •Itinerary sharing GuestCentric is the first booking engine that allows sharing trip information with friends. This viral marketing tool extends the brand by …
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Worldwide Nanotechnology Dental Implant Market Shares, Strategies, And Forecasts, 2009 To 2015-Aarkstore Enterprise

furai86 — Tue, 14 Sep 2010 15:27:43 +0000

Worldwide dental implants are poised to achieve significant growth as patients become aware of the health benefits achieved from having viable teeth. Dental implants are in the category of optional surgery and represent the type of consumer spending that is postponed in challenging economic environments.

The companies participating in the dental implant market have found ways to manage infection, providing a higher implant success rate. Implantable devices are more stable in the mouth, permitting fewer dental implant failures. 69% of adults ages 35 to 44 have lost at least one permanent tooth to an accident, gum disease, a failed root canal, or tooth decay. By age 74, 26% of adults have lost all of their permanent teeth. With the number of Americans over 55 growing by 60% in the next 20 years there is plenty of U.S. market opportunity. The baby boomer generation buying power exceeds $2 trillion in 2009.

The leading six dental implant manufacturers control of the market is based on the need for marketing in this segment, with Nobel Biocare holding the number one market position and Straumann holding a share of almost one-fifth and ranking as the firm number-two player. A large number of small manufacturers earlier accounting for a third of the market have shrunk to 14% of it.

Dental implant market innovations are those that position the vendor companies to meet aesthetic demands and increase clinician productivity. Positioning for profitable business patient care delivery can be challenging for clinicians. Tooth loss, gum and bone disease affect millions of people worldwide, on every continent, in every age group. Globally, several hundred million people are missing one or more teeth. More than 40 million people are fully edentulous in the Western developed world. These numbers are substantially higher in Asia, Africa and other parts of the world.

Worldwide, weaknesses in the global economy and sagging consumer confidence have led to an unprecedented slowdown in the dental market. Reduced income has kept many patients away from the dentist. People with steady incomes fear losing their jobs and are not spending even if they can afford to. Elective procedures are being postponed.

General practitioners are tending to treat patients in house with conventional alternative treatments, rather than referring them for implant treatment, despite its superiority. Customers are reducing stocks. Dental labs are more hesitant to invest in dental equipment, such as CAD/CAM scanners.

For 2008 the global dental implant market was 2.3 billion Euros. The market for crowns and bridges is 3 billion Euros. These estimates size the opportunity of the global restorative and esthetic dentistry market. Nobel Biocare is the clear market leader in this market.

The outlook for 2009 is one of a demanding market environment. Deteriorating economic conditions in most markets continue to impact dental implant markets because consumers have less discretionary income. Visibility in economic recovery time remains low.

Nanotechnology Impacts The Dental Implant Market One of the most active and important current areas of research and application of nanotechnology is in the field of life sciences and healthcare. Many industry and business analysts now expect nanotechnology to revolutionize the pharmaceutical, medical devices, diagnostics and imaging sectors with annual markets of billions of pounds likely within five-ten years.

According to Susan Eustis, lead author of the study, “Nanotechnology has begun to impact the dental implant market in a dramatic manner. By increasing the complexity of the surface topography with the addition of nano-scale calcium phosphate (CAP) crystals new capabilities are available to clinicians. Surface topography plays a determinant role in the bone bonding phenomenon.”

Through a discrete crystalline deposition (DCD™) Process in which nano-scale crystals of calcium phosphate are added to the BioMet 3i OSSEOTITE® Dual Acid Etched Surface, a topographic complexity at the sub-micron scale is established. Changes in the surface improve healing and represent dramatic breakthroughs in technology.

Smaller market participants are active in their national markets and compete mainly on price, with limited investments in R&D, training, education, marketing and sales. In countries like Brazil, Russia and India these companies hold over 50% of the market. With the Internet evolving as a channel, larger participants gain market visibility and strategic advantage on return on investment for the dentist.

Expanding use of dental implants by dental surgeons and general practitioners indicates a growth market as soon as consumer confidence is stabilized.

Markets for dental implants at $3.4 billion in 2008 are anticipated to reach $8.1 billion by 2015, growing in response to demand for better teeth worldwide. The technology is achieving a maturity level that makes the implants last longer and work in a more reliable manner, stimulating demand from an aging population. This market is poised for rapid growth as soon as the global economy recovers. The technology is more mature, leading to implants that last longer.

Companies Profiled

Astra Tech
Dentsply
LVB / Biomet
Able Electropolishing
Denics International
Advantage Manufacturing Technologies
AstraZeneca Group
Autocam Medical
DOT GmbH
Implant Sciences
Nobel Biocare
Straumann
Zimmer
Mack Molding
OpenCell BioMed Inc. (OCBM)
Orchid Orthopedic Solutions
Orchid Keller
Raymor
Weldon School of Biomedical Engineering–Purdue
Westlake Plastics Company

Report Methodology
This is the 405th report in a series of market research reports that provide forecasts in communications, telecommunications, the internet, computer, software, and telephone equipment. The project leaders take direct responsibility for writing and preparing each report. They have significant experience preparing industry studies. Forecasts are based on primary research and proprietary data bases. Forecasts reflect analysis of the market trends in the segment and related segments. Unit and dollar shipments are analyzed through consideration of dollar volume of each market participation in the segment. Market share analysis includes conversations with key customers of products, industry segment leaders, marketing directors, distributors, leading market participants, and companies seeking to develop measurable market share. Over 200 in-depth interviews are conducted for each report with a broad range of key participants and opinion leaders in the market segment.

Table of Contents :
Dental Implant Executive Summary ES-1
Global Dental Implant Market ES-1
Nanotechnology Impacts The Dental Implant Market ES-3
Dental Implant Market Driving Forces ES-4
Innovation Drives Dental Implant Markets ES-9
Dental Implant Market Trends ES-9
Aging of the Population ES-11
Dental Implant Market Shares ES-11
Dental Implant Market Forecasts ES-13
Dental Implant Market Forecasts Reflect Uncertainty
In The Global Economy ES-15

1. Dental Implant Market Description and Market Dynamics 1-1
1.1 Dental Implant Definition 1-1
1.1.1 American Dental Association Recommended
Types Of Dental Implants 1-2
1.1.2 Dental Implant Longevity 1-2
1.1.3 Types of Dental Implants 1-4
1.1.4 Titanium Dental Implants 1-4
1.1.5 Root-Form Dental Implant 1-4
1.1.6 Ramus-Frame Dental Implant 1-5
1.1.7 Transosseous Dental Implant 1-5
1.1.8 Blade-Form Dental Implant 1-6
1.1.9 Types of Dental Implant Devices 1-6
1.2 Dental Implants Require Follow-Up Treatment 1-8
1.2.1 Poor Oral Health And Tooth Loss Associated
With Serious Health Problems 1-9
1.2.2 Dental Implant Target Markets 1-10
1.3 Dental Implants 1-10
1.3.1 Small-Diameter Dental Implants
Increasingly Popular In the US 1-11
1.3.2 Clinical Research on Osseo-integrated Dental Implants 1-11
1.3.3 Osseo-Integrated Dental Implants Placed In Bone 1-12
1.3.4 Success Of Implants Attributed To Osseo-Integration 1-12
1.3.5 Implant Failure Higher In Smokers 1-13
1.3.6 Proactive, Integrated, And Patient Centric Solutions 1-13

2. Dental Implant Market Shares and Market Forecasts 2-1
2.1 Dental Implant Market Driving Forces 2-1
2.1.1 Innovation Drives Dental Implant Markets 2-5
2.1.2 Dental Implant Market Trends 2-5
2.2 Aging of the Population 2-7
2.3 Dental Implant Market Shares 2-11
2.3.1 Nobel Biocare 2-14
2.3.2 Straumann 2-19
2.3.3 OpenCell BioMed (OCBM) 2-26
2.3.4 Zimmer 2-26
2.3.5 Zimmer Tapered Screw-Vent Implant 2-28
2.3.6 Astra Tech 2-28
2.3.7 Astra Tech Implant System 2-29
2.3.8 Biomet 3i NanoTite™ Surface 2-29
2.3.9 Dentsply 2-30
2.3.10 Dentsply Frialit Plus Surface Implants –
Prevention Instead Of Intervention For Esthetics 2-31
2.4 Dental Implant Market Forecasts 2-32
2.4.1 Dental Implant Market Forecasts Reflect
Uncertainty In The Global Economy 2-33
2.4.2 Dental CAD/CAM Shipments 2-37
2.4.3 Dental Regenerative Materials Market Forecasts 2-39
2.4.4 Dental Implant, CAD/CAM, Regenerative
Dentistry Shipments, Forecasts 2-40
2.4.5 Digital Dentistry 2-45
2.4.6 Small Diameter Dental Implant Forecasts 2-46
2.5 Implant Porous Coatings 2-46
2.5.1 Orchid Orthopedic Solutions 2-46
2.6 Number of Root Canals 2-47
2.7 Dental Implant Return on Investment ROI Analysis 2-47
2.8 Dental Implant Regional Analysis 2-49
2.8.1 AstraTech in Japan 2-52
2.8.2 Dentsply Dental Implant Regional Positioning 2-53
2.8.3 Dentsply in the United States 2-54
2.8.4 Dentsply Europe 2-54
2.8.5 Dentsply All Other Regions 2-55
2.8.6 Nobel Biocare in Europe, Middle East and Africa 2-55
2.8.7 Nobel Biocare in North America 2-55
2.8.8 Nobel Biocare in Asia 2-55

3. Dental Implant Product Description 3-1
3.1 Nobel Biocare 3-1
3.1.1 Nobel Biocare NobelActive™ Dental Implant 3-4
3.1.2 Nobel Biocare NobelReplace™ Dental Prosthetic Flexibility 3-8
3.1.3 Nobel Biocare / ISI (Imaging Sciences International)
Treatment Planning Software Partnership 3-10
3.1.4 Nobel Biocare Digital Dentistry 3-10
3.1.5 Nobel Biocare Small Diameter Implants And
Orthodontic Mini Screws 3-24
3.1.6 Nobel Biocare Dental Implant Digital Dentistry 3-25
3.2 Straumman 3-26
3.3 Zimmer Dental Implants 3-37
3.3.1 Zimmer Tapered Screw-Vent Implant 3-38
3.3.2 Zimmer Tapered SwissPlus Implant 3-39
3.3.3 Zimmer AdVent implant 3-40
3.3.4 Zimmer Straight Screw-Vent Implant 3-40
3.3.5 Zimmer Fixture Mount/Transfer Packaging 3-40
3.3.6 Zimmer MTX® Selective Surface 3-40
3.3.7 Zimmer HA Selective Surface 3-41
3.3.8 Zimmer Self-Tapping Implants 3-41
3.3.9 Zimmer Snap® Delivery System 3-42
3.3.10 Zimmer MTX™ Surface 3-42
3.3.11 Zimmer MP-1® HA Surface 3-42
3.3.12 Zimmer Surface Options 3-45
3.3.13 Zimmer Histomorphometric Evaluations 3-47
3.4 Astra Tech 3-48
3.4.1 Astra Tech Implant System 3-48
3.4.2 Astra Tech Implant System Atlantis™ -
CAD/CAM Patient-Specific Abutments For All
Major Implant Systems 3-59
3.4.3 Astra Tech Implant System Cresco™ 3-59
3.4.4 Astra Tech 3D Visualization Of Patient Anatomy 3-61
3.4.5 Astra Tech Atlantis™ Patient-Specific Abutments 3-64
3.4.6 Astra Tech Nanotechnologies for
Life Sciences and Healthcare 3-65
3.4.7 Astra Tech Implant Performance Indicators 3-66
3.4.8 Astra Tech CAD/CAM Technology 3-66
3.4.9 Astra Tech Signs Dental Implant
Research Agreement with University of Zürich 3-67
3.5 Biomet 3i NanoTite™ Surface 3-68
3.5.1 Biomet Microtopography Of The OSSEOTITE® Implant 3-68
3.5.2 Biomet Nanotechnology-Based Bone Bonding 3-71
3.5.3 Biomet NanoTite™ Certain® PREVAIL® Implant 3-71
3.5.4 Biomet 3i Innovations 3-72
3.5.5 Biomet 3i NanoTite™ Surface at 50,000X 3-72
3.5.6 Biomet NanoTite™ Tapered Prevail® Implant 3-73
3.5.7 Biomet Navigator™ System For CT Guided Surgery 3-73
3.5.8 Biomet Nano-Scale Calcium Phosphate (CaP) Crystals
Surface Complexity At The Sub-Micron Scale 3-73
3.5.9 Biomet 3i Navigator™ System -Instrumentation For
CT Guided Surgery 3-74
3.5.10 Biomet Resorbable Collagen Membrane 3-75
3.5.11 Biomet Research on How Blood Clot Attaches To An Implant 3-78
3.5.12 Biomet Contact Osteogenesis Optimizes Bone Healing 3-79
3.5.13 Biomet Increased Bone/Implant Contact Human Histology 3-79
3.5.14 BioMet NanoTite Implant Advantages 3-80
3.5.15 Biomet 3i Innovations 3-85
3.6 Dentsply 3-87
3.6.1 Dentsply Frialit Plus Surface Implants –
Prevention Instead Of Intervention For Esthetics 3-91
3.6.2 Dentsply Frialit Plus Stepped Implant Macro-Design 3-93
3.6.3 Dentsply Frialit plus Stepped Implant Micro-Design 3-93
3.6.4 Dentsply XiVE® plus Implants & XiVE® TG
plus Implants & Prosthetics 3-96
3.6.5 Dentsply Implant Placement 3-96
3.6.6 Dentsply XiVE GraphicXiVE Plus 3-97
3.6.7 Dentsply XiVE TG Transgingival Plus 3-98
3.6.8 Dentsply Surface Design 3-100
3.6.9 Dentsply XiVE TG GraphicXiVE TG Bar
Coping Offers Versatility when Fabricating Bar Constructions 3-101
3.7 OpenCell BioMed (OCBM) 3-102
3.8 Coatings For Dental Implants 3-106
3.9 Spire 3-106
3.10 Orchid Orthopedic Solutions 3-106
3.11 Bicon Short Dental Implants 3-107

4. Dental Implant Technology 4-1
4.1 Surface Treatments for Medical Applications 4-1
4.1.1 Coating and Surface Treatment 4-1
4.1.2 Ion Implantation 4-2
4.1.3 Ion Beam Texturing 4-2
4.1.4 Radiopaque Coatings 4-2
4.1.5 Conductive Metal Coatings 4-2
4.2 Measuring The Thickness Of Polymer Films
On Medical Implants 4-3
4.2.1 Metal-On-Metal Implant Coating Advantages 4-3
4.3 Implant Surgery Biomedical Bacterial Infection 4-6
4.3.1 Late-Stage Infections Caused By Bacterial
Spores Circulating In The Vascular System 4-7
4.3.2 Thin Coatings Can Be Applied To Biomedical
Devices With The Aim Of Providing Resistance To
Bacterial Colonization 4-8
4.3.3 Silver Nanoparticle Based Antibiotic Approaches 4-9
4.3.4 Fabrication Of A Surface Layer Of Covalently
Immobilized Antibiotic Molecules 4-10
4.4 Medthin Coating Products 4-12
4.5 Astra Tech Follow-Up Research Summary Of The
Radiographic Data Showing An Average Bone Loss 4-15
4.6 Low Temperature Growth Of Thin Film Coatings For
The Surface Modification Of Dental Prostheses 4-17
4.7 Battery Technology for Dental Implants 4-24
4.7.1 Battery Chemistries Technology 4-25
4.8 Breath Analyzers Detect Disease 4-28
4.9 Improving Biomaterials For Medical Implant Applications 4-29
4.9.1 Bioactive Materials 4-30
4.9.2 Forming A Chemical Bond With Bone 4-31
4.9.3 Bioactivity Increased Through Surface Modification 4-32
4.9.4 Biofilms Multilayered Colonies Of Bacteria 4-32
4.9.5 Biofilm Formation 4-32
4.9.6 Biofilms As A Major Contributor To Chronic Wounds 4-34
4.9.7 Acute or Chronic Infection in Some Biomaterial Applications 4-35
4.9.8 Biomaterials Research 4-37

5. Dental Implant Company Profiles 5-1
5.1 Able Electropolishing 5-1
5.2 Advantage Manufacturing Technologies 5-1
5.3 AstraZeneca Group 5-1
5.3.1 AstraZeneca Revenue 5-3
5.3.2 AstraZeneca Group / Astra Tech 5-8
5.3.3 Astra Tech Revenue 5-9
5.3.4 Astra Tech Acquires Atlantis Components 5-11
5.3.5 Astra Tech Digital Technology and
CAD/CAM Scientific Program 5-11
5.3.6 Astra Tech acquires Astra Tech AB an Innovative
Dental CAD/CAM company 5-12
5.3.7 Astra Tech Acquires Its Japanese Distributor,
Denics International 5-13
5.4 Autocam Medical 5-14
5.5 Dentsply 5-14
5.5.1 Dentsply Dental Specialty Products 5-16
5.5.2 Dentsply New Products: 5-17
5.5.3 Dentsply International Revenue 5-18
5.5.4 Dentsply International Product and
Customer Revenue Segments Information 5-19
5.5.5 Dentsply Market Segments 5-21
5.5.6 Dentsply Product Innovation 5-23
5.5.7 Dentsply United States 5-24
5.5.8 Dentsply Europe 5-24
5.5.9 Dentsply All Other Regions 5-24
5.6 DOT GmbH 5-25
5.7 Implant Sciences Corporation 5-25
5.8 LVB Acquisition / Biomet 5-27
5.8.1 Biomet acquired by Private Equity Consortium 5-29
5.9 Mack Molding Co. 5-29
5.10 Nobel Biocare 5-29
5.10.1 Nobel Biocare Revenue 5-30
5.10.2 Nobel Biocare acquires Alpha-Bio Tec and Medicim 5-33
5.10.3 Nobel Biocare Introduces Its New Implant NobelActive 5-33
5.10.4 Nobel Biocare CAD/CAM-Based Dentistry 5-34
5.10.5 Nobel Biocare Standardized Product Facilities 5-35
5.10.6 Nobel Biocare Regional Performance:
Increasingly Demanding Market Environment 5-35
5.10.7 Nobel Biocare Revenue By Region 5-38
5.10.8 Nobel Biocare Go-To-Market Approach 5-39
5.10.9 Nobel Biocare Strategic Positioning 5-40
5.11 OpenCell BioMed Inc. (OCBM) 5-42
5.12 Orchid Orthopedic Solutions 5-42
5.12.1 Orchid Keller 5-42
5.13 Raymor 5-44
5.14 Straumann 5-45
5.14.1 Straumann Market Share Gains in Europe and North America 5-47
5.14.2 Straumann Innovation Pipeline 5-49
5.14.3 Straumann Improves Efficiency And Market Share in 2008 5-51
5.14.4 Straumann Net Revenue 5-51
5.15 Weldon School of Biomedical Engineering–Purdue 5-52
5.16 Westlake Plastics Company 5-52
5.17 Zimmer 5-52
5.17.1 Zimmer Reports Fourth Quarter and 2008 Revenue 5-57
5.17.2 Zimmer Dental Implants 5-62
5.18 Selected Dental Implant Products and Companies 5-63

List of Tables and Figures
Table ES-1 ES-2
Dental Implant Market Innovations
Figure ES-2 ES-4
Biomet NanoTite™ Implant OSSEOTITE® Surface Images
Table ES-2 ES-6
Dental Implant Sustainable Market Growth Drivers
Table ES-2 (Continued) ES-7
Dental Implant Sustainable Market Growth Drivers
Table ES-3 ES-8
Dental Implant Market Driving Forces
Table ES-3 (Continued) ES-9
Dental Implant Market Driving Forces
Figure ES-4 ES-12
Worldwide Dental Implant Shipments Market Shares,
Dollars, 2008
Figure ES-5 ES-15
Worldwide Dental Implant Market Forecasts, Dollars,
2009-2015
Figure 1-1 1-3
Dental Implant Image
Table 1-2 1-6
Types of Dental Implant Devices
Table 1-3 1-7
Dental Implant Surface Treatment Methods
Table 1-4 1-7
Dental Restorations Using Implants
Table 1-5 1-8
Dental Implant Restoration Procedures
Table 1-6 1-10
Dental Implant Target Markets
Table 2-1 2-2
Dental Implant Sustainable Market Growth Drivers
Table 2-1 (Continued) 2-3
Dental Implant Sustainable Market Growth Drivers
Table 2-2 2-3
Dental Implant Market Driving Forces
Table 2-2 (Continued) 2-4
Dental Implant Market Driving Forces
Table 2-3 2-6
Vendor Positioning Strengths
Figure 2-4 2-8
Dental Implant Market Opportunity
Table 2-5 2-9
Clinicians, Surgeons Increasing Dental Implant Treatment Options
Figure 2-6 2-10
Worldwide Dental Implant Treatment Rate
Figure 2-7 2-12
Worldwide Dental Implant Shipments Market Shares, Dollars, 2008
Table 2-8 2-13
Worldwide Dental Implant
Shipments Market Shares, Dollars, 2008
Figure 2-9 2-15
NobelBiocare NobelActive Implants
Figure 2-10 2-16
Nobel BioCare Growth Drivers
Table 2-11 2-17
NobelBiocare Commercial Approach To Dental Implants
Table 2-11 (Continued) 2-18
NobelBiocare Commercial Approach To Dental Implants
Table 2-12 2-19
Straumann New-Generation Bone Level Implant Advances
Table 2-12 (continued) 2-20
Straumann New-Generation Bone Level Implant Advances
Figure 2-13 2-21
Straumann Dental Market Positioning
Figure 2-14 2-22
Straumann Dental Tooth Replacement By Indication
Table 2-15 2-25
Straumann Product Innovation
Figure 2-16 2-27
Zimmer Dental Implants
Figure 2-17 2-31
Dentsply Implant System Provides Lasting Implants
Figure 2-18 2-34
Worldwide Dental Implant Market Forecasts, Dollars,
2009-2015
Table 2-19 2-35
Worldwide Dental CAD/CAM Shipment Forecasts, Dollars,
2009-2015
Table 2-20 2-36
Worldwide Dental Implant Shipments, Forecasts,
Units and Dollars, 2009-2015
Table 2-21 2-38
Worldwide Dental CAD/CAM Shipments, Forecasts,
Dollars, 2009-2015
Figure 2-22 2-39
Worldwide Dental Regenerative Materials
Shipments, Dollars, 2009-2015
Table 2-23 2-40
Worldwide Dental Implant, CAD/CAM,
Regenerative Dentistry Shipments, Forecasts, Dollars, 2009-2015
Figure 2-24 2-41
Worldwide Dental Implant, CAD/CAM, Regenerative
Dentistry Shipments, Forecasts, Dollars, 2009-2015
Table 2-25 2-42
Noble Biocare New Technology Doubles Addressable Market
Figure 2-26 2-43
Fastest Growing Sectors in Dentistry
Figure 2-27 2-44
Dental Implant Market Penetration
Figure 2-28 2-48
NobelBiocare Platform for Dental Implant Sustainable Growth
Figure 2-29 2-49
NobelBiocare Platform for Dental Implant Sustainable Growth
Figure 2-30 2-50
Dental Implant Regional Market Segments, Dollars, 2008
Table 2-31 2-51
Regional Dental Implant Shipment Analysis
Market Shares, Dollars, 2008
Table 2-32 2-52
Dental Implant Regional Analysis Factors
Table 3-1 3-1
Nobel Biocare Dental Implant Solutions Indications
Figure 3-2 3-2
Nobel Biocare Dental Implant Solutions
Figure 3-3 3-3
Nobel Biocare Dental Implant Solutions
Table 3-4 3-5
Nobel Biocare NobelActive™ Dental Implant Features
Figure 3-5 3-6
Nobel Biocare NobelActive™ Dental Implant Features
Table 3-6 3-7
Nobel Biocare NobelActive™ Dental Prosthetic Flexibility
Table 3-7 3-8
Nobel Biocare NobelReplace™ Dental Prosthetic Flexibility
Table 3-8 3-9
Nobel Biocare NobelReplace™ Comprehensive Prosthetic Flexibility
Figure 3-9 3-11
Nobel Biocare Dental Implant Q2 2009 Solution Launches
Table 3-10 3-12
Nobel Biocare Dental Implant Digital Dentistry Aspects
Figure 3-11 3-13
Nobel Biocare Dental Implant Digital Dentistry
Table 3-12 3-14
Nobel Biocare Dental Implant Comprehensive Prosthetics
Table 3-13 3-15
Nobel Biocare Dental Individualized Prosthetics
Comprehensive Product Line
Table 3-13 (Continued) 3-16
Nobel Biocare Dental Individualized Prosthetics
Comprehensive Product Line
Table 3-13 (Continued) 3-17
Nobel Biocare Dental Individualized Prosthetics
Comprehensive Product
Line
Figure 3-14 3-18
Nobel Biocare Dental Implant Digital Dentistry
Figure 3-15 3-19
Nobel Biocare Nobel Procera Product Benefits
Figure 3-16 3-20
Nobel Biocare NobelProcera Scanner
Figure 3-17 3-21
Nobel Biocare Dental Implant Digital Dentistry
Figure 3-18 3-23
Nobel Biocare Dental Implant Digital Dentistry Software Features
Figure 3-19 3-24
Nobel Biocare Dental Implant Digital Dentistry Treatment Planning
Table 3-20 3-26
Straumann Product Innovation
Table 3-21 3-27
Straumann Flexibility and Ease of Use
Figure 3-22 3-28
Straumann Osseointegration And Secondary Stability Capabilities
Figure 3-23 3-29
Straumann Comprehensive Dental Implant Solutions
Figure 3-24 3-30
Straumann Comprehensive Dental Solutions
Figure 3-25 3-31
Straumann Comprehensive Product Portfolio
Figure 3-26 3-32
Straumann Regeneratives Capabilities
Figure 3-27 3-33
Straumann Dental Implant Capabilities
Figure 3-28 3-34
Straumann Dental Implant Regenerative Capabilities
Table 3-29 3-35
Straumann Roxolid Features
Table 3-30 3-36
Straumann Roxolid: Next Generation, High
Performance Material With Benefits
Figure 3-31 3-37
Zimmer Dental Implants
Figure 3-32 3-38
Zimmer Tapered Screw-Vent Implant
Figure 3-33 3-39
Single-stage Tapered SwissPlus implant
Figure 3-34 3-41
Zimmer Spline Twist
Table 3-35 3-43
Zimmer SwissPlus implant
Table 3-36 3-44
Zimmer Dental SwissPlus Single-Stage Implant System
Table 3-36 (Continued) 3-45
Zimmer Dental SwissPlus Single-Stage Implant System
Figure 3-37 3-46
Zimmer MTX Grit-Blast Machined Titanium Implant
Surface With Hydroxylapatite (HA) particles
Figure 3-38 3-48
Zimmer Implant
Table 3-39 3-50
Astra Tech Dental Implant System™
Table 3-39 3-51
Astra Tech Dental Implant System Surgical components
Table 3-39 (Continued) 3-52
Astra Tech Dental Implant System Restorative Components
Table 3-39 (Continued) 3-53
Astra Tech Dental Implant System Restorative Components
Table 3-39 (Continued) 3-54
Astra Tech Dental Implant System Restorative Components
Table 3-39 (Continued) 3-56
Astra Tech Dental Implant System Restorative Components
Table 3-39 (Continued) 3-57
Astra Tech Dental Implant System Restorative Components
Table 3-40 3-60
Astra Tech Implant System™
Table 3-41 3-61
Astra Tech Facilitates SimPlant™ Software From
Materialise Complete Planning System
Table 3-42 3-62
Astra Tech SimPlant™ Materialise Software Program
Table 3-43 3-63
Astra Tech BioManagement Communication Tool
Table 3-44 3-65
Astra Tech Positioning of Nanotechnologies for
Life Sciences and Healthcare
Table 3-45 3-69
Biomet Products
Table 3-45 (Continued) 3-70
Biomet Products
Table 3-46 3-71
Biomet Nanotechnology-Based Bone Bonding Implants–
Table 3-47 3-74
Biomet Nano-Scale Calcium Phosphate (CaP) Crystals
Figure 3-48 3-76
Biomet 3i NanoTite™ Surface Instruments and Materials
Figure 3-49 3-77
Biomet 3i NanoTite™ Surface at 50,000X
Table 3-50 3-80
Biomet NanoTite Implants
Figure 3-51 3-82
Biomet NanoTite™ Implant OSSEOTITE® Surface Images
Figure 3-52 3-83
Biomet NanoTite™ Implant Surface Image
Table 3-53 3-84
Biomet 3i NanoTite Implant Benefits
Figure 3-54 3-85
Biomet 3i Innovations
Figure 3-55 3-87
Dentsply Ankylos Dental Implant System
Figure 3-56 3-88
Dentsply Ankylos Dental Implant System Load Design
Figure 3-57 3-89
Dentsply Ankylos Dental Implant Data System Design
Figure 3-58 3-90
Dentsply Ankylos Dental Implant Data
System Thread and Load Design
Figure 3-59 3-91
Dentsply Ankylos Dental Implant Abutment Diameter
Table 3-60 3-92
Dentsply Frialit Plus Surface Esthetics Aspects
Figure 3-61 3-94
Dentsply Frialit Plus Stepped Implant Surface Design
Figure 3-62 3-95
Dentsply Friadentz Plus Stepped Implant Surface Design
Table 3-63 3-96
Dentsply XiVE® Plus Implants
Table 3-64 3-99
Dentsply XiVE TG Implant Benefits
Figure 3-65 3-101
Dentsply Bar Coping
Table 3-66 3-102
Dentsply Prefabricated Components
Table 3-67 3-104
OpenCell BioMed Inc. (OCBM) CNRC Phase-2 Report Results
Table 3-67 (Continued) 3-105
OpenCell BioMed Inc. (OCBM) CNRC Phase-2 Report Results
Figure 4-1 4-12
Ion Bond Medthin Coating Products
Table 4-2 4-13
Dental Bone Grafting Materials
Table 4-3 4-14
Dental Bone Grafting Procedures
Table 4-4 4-15
Dental Bone Grafting Research and Development
Figure 4-5 4-18
Dental Implant Alternative Treatments
Figure 4-6 4-19
Straumann Efficiency Gain – CAD/CAM Prosthetics
Figure 4-7 4-20
Dental Implant Alternative Treatments
Figure 4-8 4-21
Dental Implant Alternative Treatments
Figure 4-9 4-22
Straumann Roxolid: Next Generation,
High Performance Material Benefits
Table 4-10 4-23
NobelBiocare NobelProcera Technology
Table 4-11 4-25
Battery Chemistries At The Forefront For Implantation Devices
Figure 4-12 4-33
Biofilm Formation
Figure 5-1 5-5
AstraZeneca Regional Sales Revenue
Table 5-2 5-8
Astrazeneca Regional Revenue
Table 5-3 5-17
Dentsply New Products:
Table 5-4 5-27
Biomet Target Markets
Table 5-5 5-28
Biomet Product Portfolio
Table 5-6 5-38
Nobel Biocare Revenue By Region in EUR Million
Table 5-7 5-41
Nobel Biocare Strategic Positioning
Figure 5-8 5-54
Zimmer Analysis of Revenue by Product Segment and Region
Figure 5-9 5-55
Zimmer Sales by Product Segment and Geographical Segment
Table 5-10 5-56
Zimmer Positioning

For More information please contact :

http://www.aarkstore.com/reports/Worldwide-Nanotechnology-Dental-Implant-Market-Shares-Strategies-and-Forecasts-2009-to-2015-13607.html

Worldwide Nanotechnology Electric Vehicle (Ev) Market Shares Strategies, And Forecasts, 2009 To 2015

furai86 — Sat, 04 Sep 2010 15:27:46 +0000

Electric vehicles are real. They come in a variety of styles and capabilities. The BMW features driving control and style. The Chinese BYD hybrid backed by Warren Buffet’s company has features that enable plug-in hybrid power train flexibility. It has a full battery-powered electric mode. The series-hybrid mode has an engine which drives a generator to recharge the batteries, acting as a rangeextender. There is a parallel hybrid mode, in which the engine and motor both provide propulsive power.

Electric vehicles represent a quantum shift in transportation. The design trajectories are varied; the opportunities are significant as a quantum shift occurs in what the vehicle basic functions are and how the vehicle works. The car companies that leverage the market opportunity to shift to a new paradyne are likely to succeed. There are others who merely try to migrate existing styles and designs to electric vehicles. Buggy whips come to mind.

The ability to plug a car into a hardened backyard set of batteries charged from a solar panel provides relief from gasoline spending. To have a second car, powered by a battery pack promises to provide growth of a new industry. The banks can loan against the car and the solar panel. Solar panels are evolving modular capability where they can be quickly installed and provide electricity for the car.

Investment in electric vehicle infrastructure is a priority. With countries seeking to invest in infrastructure that will provide economic growth, it is clear that special infrastructure for electric vehicles will stimulate growth from the private sector. Electric vehicle market segment is positioned for growth for vehicles used for local driving.

Worldwide nanotechnology thin film lithium-ion batteries are poised to achieve significant growth as units become more able to achieve deliver of power to electric vehicles efficiently. Less expensive lithium-ion batteries allow leveraging economies of scale and proliferation of devices into a wide range of applications. According to Susan Eustis, lead author of the study, “Economies of scale leverage the lithium-ion battery nanotechnology advances needed to make lithium-ion batteries competitive. Nanotechnology provided by lithium-ion research solves the issues poised by the need to store renewable energy. Lithium-ion batteries switch price reductions are poised to drive market adoption by making units affordable.”

Nanotechnology results obtained in the laboratory are being translated into commercial products. The processes of translating the nanotechnology science into thin film lithium ion batteries are anticipated to be ongoing. The breakthroughs of science in the laboratory have only begun to be translated into life outside the lab, with a long way to go in improving the functioning of the lithium-ion batteries.

Unlike any other battery technology, thin film solid-state batteries show very high cycle life. Using very thin cathodes (0.05µm) batteries have been cycled in excess of 45,000 cycles with very limited loss in capacity. After 45,000 cycles, 95% of the original capacity remained.

Markets for electric vehicles at 685 units in 2008 are anticipated to reach 32.7 million autos shipped by 2015, growing in response to demand for a renewable energy powered vehicle that lowers the total cost of ownership by a significant amount. Lithium-ion batteries used in cell phones and PCs, and in cordless power tools are proving the technology to power electric vehicles. Early electric vehicles are being used as city cars, proving the feasibility of electric cars. Think in Norway has a viable manufacturing operation and 1,000 cars on the road. The large emerging markets are for hybrid and electric vehicles powered by renewable energy systems.

Table of Contents :
Figure ES-1
Aptera Pre-Production Model 2e

Figure ES-2

REVA Electric Car

Table ES-3

Electric Vehicle Market Driving Forces

Table ES-3 (Continued)

Electric Vehicle Market Driving Forces

Figure ES-4

Worldwide Electric Vehicles

On The Road Market Shares, Units, 2009

Figure ES-5

Worldwide Electric Vehicle Penetration of

Automotive and Light Truck Market Forecasts, Percent,

2009-2015

Figure ES-6

Worldwide Electric Vehicle Retail Forecasts, Dollars,

2009-2015

Table ES-7

Reasons For Aggressive Forecast For Electric Vehicle Markets

Table ES-7 (Continued)

Reasons For Aggressive Forecast For Electric Vehicle Markets

Table ES-8

New Infrastructure, New Driving Modalities Brought By

Electric Vehicles

1. ELECTRIC VEHICLE MARKET DESCRIPTION AND MARKET DYNAMICS
1.1 Auto Industry

1.1.1 Electric Vehicle Economic Forces

1.1.2 Cars Represent 20% Of The US Economic Retail Spending

1.1.3 Electric Vehicle Design Trajectories

1.2 Electric Vehicle EVs

1.2.1 EVs Cost Effective In City Conditions

1.2.2 Lithium-Ion Car Batteries

1.2.3 Private-Public Partnerships

1.3 Lithium-Ion Battery Target Markets

1.3.1 Project Better Place and the Renault-Nissan Alliance

1.3.2 Largest Target Market, The Transportation Industry

1.3.3 Electric Grid Services Market

1.3.4 Portable Power Market, Power Tools

1.4 Lithium-Ion Battery Technologies Transportation Industry Target Market

1.5 Energy Storage For Grid Stabilization

1.5.1 Local Energy Storage Benefit For Utilities

1.6 Applications Require On-Printed Circuit Board Battery Power

1.6.1 Thin-film vs. Printed Batteries

1.7 Smart Buildings

1.7.1 Permanent Power for Wireless Sensors

1.8 Battery Safety / Potential Hazards

1.9 Thin Film Solid-State Battery Construction

1.10 Battery Is Electrochemical Device

1.11 Battery Depends On Chemical Energy

1.11.1 Characteristics Of Battery Cells

1.11.2 Batteries Are Designed Differently For Various Applications

2. ELECTRIC VEHICLE MARKET SHARES AND MARKET FORECASTS
2.1 Electric Vehicle Economic Market Driving Forces

2.1.1 Nanotechnology Forms the Base for Lithium-Ion Batteries

2.1.2 Lithium-Ion Batteries

2.2 Electric Vehicle Market Shares

2.2.1 Daimler Safety Cell

2.2.2 Daimler Smart Car

2.2.3 BYD

2.2.4 Think Environmentally Friendly Vehicles

2.2.5 TH!NK City Safety Concept

2.2.6 Think Overnight Power Top-Up

2.2.7 GM Volt

2.2.8 GM Opel

2.2.9 Tesla Motors

2.2.10 i MiEV Electric Car by Mitsubishi

2.2.11 Mitsubishi

2.2.12 Subaru Selling EVs In Japan In 2009

2.2.13 BMW

2.2.14 REVA Electric Car

2.2.15 Ford Advances Electric Vehicle Technology

2.2.16 Ford Partnership With Utility Industry

2.2.17 Toyota Hybrid Prius

2.2.18 Nissan

2.2.19 Phoenix Motorcars

2.2.20 Fuji Heavy Industries / Subaru

2.2.21 Chrysler

2.3 Electric Vehicles Market Forecasts

2.4 Electric Vehicle Battery Recharging

2.4.1 Changing Electric Vehicles On The Fly

2.5 2008 / 2009 Auto Sales Overview

2.5.1 Korean Cars Succeed In US

2.5.2 Total Vehicles Sold / GM Profile

2.5.3 GM Global Vehicle Sales and Market Share – 2007

2.5.4 Worldwide Automotive Sales For 2007

2.5.5 Deepening Slowdown

2.6 Electric Vehicles As A Very Fancy Golf Cart

2.7 Worldwide Nanotechnology Thin Film Lithium-Ion Battery Market Driving Forces

2.7.1 Market Driving Forces

2.7.2 Nanotechnology Forms the Base for Lithium-Ion Batteries

2.7.3 Competitors

2.8 Lithium-Ion Battery Market Shares

2.8.1 ExxonMobil Affiliate in Japan / Tonen Chemical

2.8.2 A123Systems Patent for Nanophosphate™ Lithium Ion Battery Technology

2.9 Lithium-Ion Battery Market Forecasts

2.10 Electric Vehicle and Hybrid Vehicle Lithium-Ion Battery Market Shares

2.10.1 BYD

2.10.2 Johnson Controls-Saft

2.10.3 Saft Battery Technologies

2.10.4 A123Systems 32 Series Automotive Class Lithium Ion™ Cells:

2.10.5 NEC and Nissen

2.10.6 LG Chem

2.10.7 EnerDel

2.10.8 Competition

2.11 Electric and Hybrid Vehicle Lithium-Ion Battery Market Forecasts

2.11.1 Largest Target Market, The Transportation Industry Thin Film Advanced Lithium-Ion Battery EV Market Thin Film Lithium-Ion And Lithium Polymer Automotive Batteries

3. ELECTRIC VEHICLE PRODUCT DESCRIPTION
3.1 BMW

3.1.1 BMW Second Version Of The Electric Mini

3.2 BYD / MidAmerican Energy Holdings

3.2.1 Warren Buffet – MidAmerican, A Collection Of Electric Utilities In The Midwest

3.2.2 BYD Plug-in Hybrid Power Train Flexibility

3.2.3 BYD E6 Electric Car and F6

3.2.4 BYD E6 Electric Vehicle Specifications

3.3 Tesla Motors

3.3.1 Electric Roadster by Tesla Motors

3.3.2 Tesla Motors Next Generation Model S

3.3.3 Telsa Battery Pack And Frame

3.4 Daimler AG

3.4.1 Daimler Smart Car Model Features

3.4.2 Electric Car by Daimler Mercedes (2010)

3.5 Think

3.5.1 A123Systems / GE Production Contract for Norwegian Think Electric Vehicles

3.5.2 Think Overnight Power Top-Up

3.5.3 TH!NK City Safety Concept

3.5.4 TH!NK City Environmentally Friendly

3.5.5 Thinking Globally

3.6 General Motors

3.6.1 GM Volt

3.6.2 GM Challenge to Battery Developers

3.6.3 GM and A123Systems Co-Develop Lithium-Ion Battery Cell for Chevrolet Volt

3.6.4 GM Cadillac Electric Vehicle

3.6.5 GM / Opel

3.6.6 GM Chevrolet Equinox Fuel-Cell Vehicles

3.7 Miles XS500 Electric Car

3.8 Mitsubishi i MiEV Electric Car to be Sold 1 Year Ahead of Schedule in Japan

3.8.1 Mitsubishi i MiEV Electric Car Specifications

3.8.2 Mitsubishi i MiEV Electric Car Pricing

3.8.3 i MiEV Electric Car by Mitsubishi

3.8.4 Mitsubishi Electric Car i MiEV Coming to Europe

3.8.5 Mitsubishi Electric Car i MiEV Production Plans

3.8.6 i MiEV Electric Car Specifications

3.8.7 i MiEV Electric Car to be Sold 1 Year Ahead of Schedule

3.9 Fuji Heavy Industries / Subaru R1e Electric Car Source: Subaru.

3.9.1 Subaru Selling EVs In Japan In 2009

3.9.2 Subaru G4e Source: Subaru.

3.9.3 NEC / Fuji Heavy Industries / Subaru

3.9.4 NEC / Fuji Heavy Industries / Subaru Thin Film Battery Flat Shape

3.10 Electric Supercar by Hybrid Technologies

3.11 Electric Mini by PML

3.12 Electric Car by Nissan (2010-2012)

3.12.1 NEC / Nissan Low-Cost Lithium-Manganese Batteries

3.13 REVA Electric Car

3.14 Zenn Low Speed Electric Car

3.15 Commuter Cars Tango Electric Car

3.16 Eliica Electric Car by KEIO University

3.17 Wrightspeed X1 Electric Car

3.18 Saturn SP1 Electric Car Conversion by Students of Napoleon High School

3.19 Toyota Hybrid Prius

3.19.1 Toyota iQ Microcar

3.19.2 Toyota FT-EV Battery Electric Vehicle

3.20 Ford

3.21 Chrysler

3.21.1 Chrysler Town & Country EV

3.21.2 Chrysler Personal Mobility Revolution

3.21.3 Chrysler Dodge Circuit EV

3.21.4 Chrysler Jeep® Wrangler Unlimited EV

3.22 Phoenix

3.23 Shelby Supercars

3.24 Aptera

4. ELECTRIC VEHICLE TECHNOLOGY
4.1 Phoenix Motorcars Altairnano Lithium Titanate Battery Technology

4.1.1 Altairnano Battery Comparison

4.1.2 Lead-Acid Battery Technology

4.1.3 Nickel Metal Hydride (NiMH)

4.1.4 Lithium-Ion

4.2 Globalization Model For Electric Cars

4.2.1 Better Place Electric Vehicle Network

4.2.2 Better Place has partnered with AGL Energy in Australia

4.3 EFOY Pro Fuel Cell Electric Vehicle Charging Kit

4.3.1 Smart Fuel Cells SFC

4.3.2 Citycom AG’s CityEL

4.4 Vendor Lithium-ion Battery Strategy

4.4.1 Rechargeable Lithium Batteries Characteristics

4.5 Challenges in Battery Design

4.5.1 Advanced Lithium-ion Batteries Requirements

4.6 Vendor Lithium-Ion Battery Positioning

4.6.1 High-Quality, Volume Manufacturing Facilities

4.7 Applications Of Lithium-Ion Batteries

4.8 Mobile Phone Industry

4.8.1 Nanowires

4.8.2 Thin Film Battery Enabling Chemistries

4.8.3 The Cathodes

4.8.4 Solid State Devices Provide More Energy Density

4.9 Advantages of Lithium-Ion Batteries

4.9.1 Lithium-Ion Battery Shortcomings

4.9.2 Charging

4.9.3 Applications

4.9.4 Costs

4.10 Lithium Cell Chemistry Variants

4.10.1 Lithium-ion

4.10.2 Lithium-ion Polymer

4.10.3 Other Lithium Cathode Chemistry Variants

4.10.4 Lithium Cobalt LiCoO2

4.10.5 Lithium Manganese LiMn2O4

4.10.6 Lithium Nickel LiNiO2

4.10.7 Lithium (NCM) Nickel Cobal Manganese – Li(NiCoMn)O2

4.10.8 Lithium Iron Phosphate LiFePO4

4.11 Operating Performance Of The Cell Can Be Tuned

4.12 Lithium Metal Polymer

4.12.1 Lithium Sulphur Li2S8

4.12.2 Alternative Anode Chemistry

4.13 ExxonMobil affiliate, Tonen Chemical Polyethylene-Based, Porous Film

4.14 Cymbet Alternate Manufacturing

4.15 Thin-Film Batteries Packaging

4.16 ITN Energy Systems Fibrous Substrates, PowerFiber

4.16.1 ITN Sensors

4.17 Cell Construction

4.18 Impact Of Nanotechnology

4.19 Thin Film Batteries

4.19.1 Thin Film Battery Timescales and Costs

4.19.2 High Power And Energy Density

4.19.3 High Rate Capability

4.20 Comparison Of Rechargeable Battery Performance

4.21 Polymer Film Substrate

4.22 Micro Battery Solid Electrolyte

5. ELECTRIC VEHICLE COMPANY PROFILES

5.1 A123 Systems

5.1.1 A123 Systems Revenue

5.1.2 A123Systems Registration Statement for Initial Public Offering

5.1.3 A123 Systems Batteries Benefits

5.1.4 A123 Systems Competitive Advantage

5.1.5 A123 Systems Strategy

5.1.6 A123Systems and GE

5.1.7 A123 Acquisition of Hymotion

5.1.8 Procter & Gamble Duracell and A123 Systems Collaborate

5.1.9 Cobasys and A123 Systems

5.2 Aperta

5.3 Better Place Model

5.4 BMW

5.5 BYD

5.5.1 Warren Buffett Buys 10 Percent Stake In BYD Chinese Battery Manufacturer

5.6 E-One Moli Energy Group

5.7 Ener1

5.7.1 Ener1 Third Quarter 2008 Revenue

5.7.2 Ener1 Positioning Technology Originally Pioneered By Argonne National Lab

5.7.3 Ener1 Acquires Enertech Leading Korean Lithium-ion Battery Cell Producer

5.7.4 Ener1 / Enertech Specializes In Producing Large Format Flat (“Prismatic”) Cells

5.7.5 EnerDel Operations

5.8 Ford

5.8.1 Ford Electric Vehicle Positioning

5.8.2 Ford’s Comprehensive Sustainability Strategy

5.8.3 Ford Partnership With Southern California Edison Electric Utility

5.8.4 Ford Partnership with Johnson Controls-Saft for Thin Film Batteries

5.8.5 Ford Partnership with Utility Industry

5.8.6 Building A Business Case

5.8.7 Governments Of Japan, China, Korea, And India Significantly Funding EV Research

5.8.8 Ford Energy Future Vision

5.9 Fuji Heavy Industries / Subaru

5.9.1 Subaru of America

5.9.2 Subaru of America Revenue 2008

5.10 General Motors

5.10.1 General Motors Factory In Michigan To Build Battery Packs

5.10.2 GM 2008 Global Sales of 8.35 Million Vehicles

5.10.3 GM Continues Growth in Emerging Markets

5.10.4 GM’s North America Regional Performance

5.10.5 GM Europe

5.10.6 GM Strongly Believes In The Electrification Of The Automobile

5.11 Miles Electric Vehicles

5.11.1 Miles Zero Emissions, Full Electric Car

5.12 Johnson Controls-Saft

5.13 LG Petrochemical

5.13.1 LG Chem

5.14 Mitsubishi

5.14.1 Fleet Testing Of The Zero-Emissions iMiev Electric Vehicle

5.15 NEC / Nissan Low-Cost Lithium-Manganese Batteries

5.15.1 NEC Lamilion Energy

5.16 Panasonic / Sanyo

5.17 Phoenix Motorcars

5.17.1 Phoenix Motorcars Customers: Maui Electric

5.17.2 Phoenix MC All-Electric, Light-Duty Trucks

5.18 REVA

5.18.1 REVA Car Features

5.18.2 REVA Globally Tested Product

5.19 Saft

5.19.1 Saft Battery Technologies

5.19.2 Saft Industrial Battery Group (IBG)

5.19.3 Saft Specialty Battery Group (SBG)

5.19.4 Saft Rechargeable Battery Systems (RBS)

5.19.5 Saft Research and Development

5.19.6 Johnson Controls-Saft United States Advanced Battery Consortium (USABC)

5.20 Samsung

5.21 Shelby SuperCars

5.21.1 Sheffield International Finance Corporation

5.21.2 SSC Monthly Newsletter

5.22 Tesla Motors

5.22.1 Tesla Battery Packs

5.22.2 Tesla Roadster

5.22.3 Tesla Restructuring

5.23 Think

5.23.1 Think Manufacturing Capacity

5.23.2 Think Employees Called Back From Lay-Off

5.23.3 Think Confirms Interim Financing – Private Equity Firm Ener1 Group Is The Lead Investor

5.23.4 Kleiner Perkins And Rockport Capital, Two Leading Us Cleantech Investors Launch Joint Venture With Norwegian Electrical Vehicle Company Think

5.23.5 TH!NK city Crash-Tested And Highway-Certified EV

5.23.6 Think Strategic Partnership With Energy Giant General Electric

5.23.7 Think collaboration with Porsche Consulting

5.24 Toyota

5.25 ZENN Motor Company

5.25.1 Zenn Motor Strategic Energy Storage Partner, Eestor

List of Tables and Figures
Figure ES-1

Aptera Pre-Production Model 2e

Figure ES-2

REVA Electric Car

Table ES-3

Electric Vehicle Market Driving Forces

Table ES-3 (Continued)

Electric Vehicle Market Driving Forces

Figure ES-4

Worldwide Electric Vehicles

On The Road Market Shares, Units, 2009

Figure ES-5

Worldwide Electric Vehicle Penetration of

Automotive and Light Truck Market Forecasts, Percent,

2009-2015

Figure ES-6

Worldwide Electric Vehicle Retail Forecasts, Dollars,

2009-2015

Table ES-7

Reasons For Aggressive Forecast For Electric Vehicle Markets

Table ES-7 (Continued)

Reasons For Aggressive Forecast For Electric Vehicle Markets

Table ES-8

New Infrastructure, New Driving Modalities Brought By

Electric Vehicles

Table 1-1

Principal Features Used To Compare Rechargeable Batteries

Figure 1-2

BMW’s Mini E Electric Car Powered By A Rechargeable

Lithium-Ion Battery

Table 1-3

Examples of Hybrid Electric Vehicles

Figure 1-4

Typical Structure Of A Thin Film Solid State Battery

Table 1-5

Characteristics Of Battery Cells

Table 2-1

Lithium-Ion Battery Market Driving Forces

Table 2-2

Energy Advantages Of Thin-Film Batteries

Figure 2-3

Aptera Pre-Production Model 2e

Table 2-4

Electric Vehicle Market Driving Forces

Table 2-4 (Continued)

Electric Vehicle Market Driving Forces

Figure 2-5

Worldwide Electric Vehicles

On The Road Market Shares, Units, 2009

Table 2-6

Worldwide Electric Vehicle Shipments Market Shares,

Units On the Road

2009 11

Figure 2-7

i MiEV Electric Car by Mitsubishi – Red

Figure 2-8

REVA Electric Car

Figure 2-9

Worldwide Electric Vehicle Penetration of Automotive

and Light Truck Market Forecasts, Percent,

2009-2015

Table 2-10

Worldwide Electric Vehicle (EV) Unit Shipments

and Automotive Market Retail Forecasts and

Penetration Analysis, 2009-2015

Figure 2-11

Worldwide Electric Vehicle Retail Forecasts, Dollars,

2009-2015

Table 2-12

Worldwide Electric Vehicle (EV) Unit Shipments

and Automotive Market Retail Forecasts and

Penetration Analysis, 2009-2015

Table 2-13

Worldwide Electric Vehicle (EV) Unit Shipments

and Automotive Market Retail Forecasts, Penetration Analysis,

2009-2015

Table 2-14

Worldwide Automotive and Light Truck Small

Size Electric Vehicle (EV) Market Forecasts, Dollars, 2009-2015

Table 2-15

Worldwide Small Electric Vehicle (EV) Market

Forecasts, Units, 2009-2015

Table 2-16

Worldwide Small Car and Small Light Truck Electric

Vehicle (EV) Automotive Market Retail Forecasts,

Units and Dollars, 2009-2015

Table 2-17

Worldwide Sedan Size Automotive and Light Truck

Electric Vehicle (EV) Retail Market Forecasts, Dollars, 2009-2015

Table 2-18

Worldwide Sedan Size Automotive and Light Truck

Electric Vehicle (EV) Shipments Retail Market Forecasts, Units,

2009-2015

Table 2-19

Worldwide Sedan Size Car and Light Truck Electric

Vehicle (EV) Unit Shipments and Automotive Market

Retail Forecasts, Units and Dollars, 2009-201

Table 2-20

Reasons For Aggressive Forecast For Electric Vehicle Markets

Table 2-21

New Infrastructure, New Driving Modalities Brought By

Electric Vehicles

Table 2-22

Lithium-Ion Battery Market Driving Forces

Table 2-23

Energy Advantages Of Thin-Film Batteries

Figure 2-24

Worldwide Lithium-Ion Thin Film Advanced Battery

Shipments, Market Shares, Dollars, 2008

Table 2-25

Worldwide Lithium-Ion Thin Film Advanced Battery

Shipments, Market Shares, Dollars, 2008

Figure 2-26

Worldwide Lithium-Ion Thin Film Advanced Battery

Shipments, Market Shares, Dollars, 2009-2015

Figure 2-27

Worldwide Lithium-Ion and Advanced Lithium-ion

Battery Market Forecasts, Automotive, Power Tools,

Electric Grid, and PC Card, Dollars, 2009-2015

Figure 2-28

Worldwide Lithium-Ion Thin Film Automotive Advanced Battery

Shipments, Market Shares, Dollars, 2008

Figure 2-29

Worldwide Lithium-Ion Thin Film Automotive Advanced Battery

Shipments, Market Shares, Dollars, 2008

Figure 2-30

Worldwide Lithium-Ion Thin Film Advanced Battery

Shipments, Market Shares, Dollars, 2009-2015

Figure 2-31

Worldwide Lithium-Ion Thin Film Advanced Battery

Shipments, Market Shares, Units, 2009-2015

Figure 2-32

Worldwide Lithium-Ion Thin Film Advanced Battery

Shipments, Market Shares, Units and Dollars, 2009-2015

Table 2-33

Commercialization Challenges Of The Automotive,

Truck, and Bus Thin Film Battery Industry

Table 2-34

Integrated Thin Film Battery Personal Transport Power Systems

Figure 3-1

BMW’S Mini E Electric Car Powered By A Rechargeable

Lithium-Ion Battery

Figure 3-2

BYD E6 Electric Car

Figure 3-3

BYD F3DM Front View

Figure 3-4

BYD F3DM Rear View

Figure 3-5

BYD F3 Moon Roof

Table 3-6

BYD Plug-in Hybrid Powertrain Flexibility

Figure 3-7

BYD E6 Electric Car

Figure 3-8

BYD F6

Figure 3-9

Tesla Motors Roadster

Figure 3-10

Tesla Motors Roadster Torque and Power Graph

Figure 3-11

Model S by Tesla Motors

Figure 3-12

Daimler AG Smart car

Figure 3-13

Daimler Smart Car

Figure 3-14

Daimler Electric Mercedes

Figure 3-15

Prince Albert of Monaco Driving TH!NK city

Figure 3-16

Driving TH!NK city

Figure 3-17

Think Driver Console

Figure 3-18

Think Open

Figure 3-19

Think OX

Figure 3-20

Think City Electric Vehicle

Table 3-21

TH!NK City Specifications

Table 3-22

Think City Standard Equipment:

Table 3-22 (Continued)

Think City Standard Equipment:

Table 3-23

TH!NK City Features

Figure 3-24

Think Lineup of Electric Cars

Figure 3-25

General Motors Chevrolet Volt – Front View

Figure 3-26

General Motors Chevrolet Volt – Angle View

Figure 3-27

General Motors Chevrolet Volt – Rear View

Figure 3-28

General Motors Chevrolet Volt

Figure 3-29

GM Cadillac Electric Vehicle

Figure 3-30

General Motors EV1 Electric Car

Figure 3-31

XS500 Electric Car by Miles

Figure 3-32

i MiEV Electric Car by Mitsubishi – In Traffic

Figure 3-33

i MiEV Electric Car by Mitsubishi – Battery Packaging

Figure 3-34

i MiEV Electric Car by Mitsubishi – Red

Figure 3-35

i MiEV Electric Car by Mitsubishi – Gray

Figure 3-36

i MiEV Electric Car by Mitsubishi – Interior

Figure 3-37

i MiEV Electric Car by Mitsubishi – Features

Figure 3-38

Mitsubishi I Miev Electric Car

Figure 3-39

Mitsubishi I Miev Electric Car Interior Engine and

Drive Train Layout

Figure 3-40

Fuji Heavy Industries / Subaru R1e Electric Car

Figure 3-41

Subaru R1e Electric Car Plug Station

Figure 3-42

Subaru G4e Electric Car

Figure 3-43

Hybrid Technologies Electric Supercar

Figure 3-44

Electric Mini by PML

Figure 3-45

Test Electric Car by Nissan

Figure 3-46

REVA Electric Car

Figure 3-47

Zenn Auto

Figure 3-48

Zenn Electric Auto Close-up

Figure 3-49

Zenn Auto Parked in Street

Figure 3-50

Zenn Electric Auto – Gray with Sun Roof

Figure 3-51

Commuter Cars Tango Electric Car

Figure 3-52

Commuter Cars Tango in Washington DC

Figure 3-53

Eliica Electric Car

Figure 3-54

Wrightspeed X1 Electric Car

Figure 3-55

Saturn SP1 Electric Car Conversion

Figure 3-56

Toyota Hybrid Prius

Figure 3-57

Toyota FT-EV Battery Electric Vehicle

Figure 3-58

Toyota Electric Car

Table 3-59

Chrysler ENVI Electric Minivan Features

Figure 3-60

Interior of The Concept Car, The Chrysler 200C EV

Table 3-61

Chrysler Electric Vehicle Positioning

Table 3-62

Chrysler Electric Vehicle EV

Figure 3-63

Chrysler Electric Vehicles

Figure 3-64

Dodge Circuit EV

Table 3-65

Dodge Circuit EV Features

Figure 3-66

Chrysler Jeep® Wrangler Unlimited EV

Figure 3-67

Jeep® Wrangler Unlimited EV Features

Figure 3-68

Phoenix Motorcars SUT Truck

Figure 3-69

Phoenix Motorcars SUV Vehicle

Figure 3-70

Shelby Supercars

Figure 3-71

Shelby Supercars – Doors Raised

Figure 3-72

Aptera Pre-Production Model 2e

Figure 3-73

Aptera 2e Pre-Production Models

Figure 3-74

Aperta Three Wheel Vehicle

Figure 3-75

Aperta Three Wheel Vehicle – Rear View

Figure 4-1

Altairnano Battery Performance:

Figure 4-2

EFOY Pro Fuel Cell Kit For Electric Vehicles

Figure 4-3

Electrica City Car – Red

Figure 4-4

Electrica City Car – Yellow

Figure 4-5

Electrica City Car – Open

Figure 4-6

Electrica City Car – Dashboard

Figure 4-7

Smart Fuel Cells (SFC) Supply The StartLab Open With Power

Table 4-8

Challenges in Lithium-ion Battery Design

Table 4-9

Advantages of Lithium-Ion Batteries

Source: ITN.

Table 4-10

Thin Film Battery Unique Properties

Table 4-11

Comparison of battery performances

Table 4-12

Comparison Of Battery Performances

Table 4-13

Thin Films For Advanced Batteries

Table 4-14

Thin Film Batteries Technology

Table 4-15

Thin Film Battery / Lithium Air Batteries Applications

Figure 4-16

Polymer Film Substrate Thin Flexible Battery Profiles

Figure 4-17

Design Alternatives of Thin Film Rechargable Batteries

Table 5-1

A123 Systems Batteries Benefits

Table 5-2

A123 Systems Competitive Positioning

Table 5-2 (Continued)

A123 Systems Competitive Positioning

Table 5-2 (Continued)

A123 Systems Competitive Positioning

Figure 5-3

Aptera Vehicle Early Drawings

Figure 5-4

Assembly Facility: Vista, CA

Figure 5-5

Aperta Composite Facility: Carlsbad, CA

Figure 5-6

EnerDel Operations

Figure 5-7

EnerDel Lithium Power Systems

Figure 5-8

EnerDel Lithium Power USABC Contracts

Figure 5-9

EnerDel Lithium Power Think Projct

Table 5-10

Ford Key Government Energy Actions Recommendations

Figure 5-11

Sanyo Battery Targets 2020

Figure 5-12

REVA Electric Car

Figure 5-13

Saft Revenue H1 2008

Figure 5-14

Shelby Supercars

Figure 5-15

Think Auto Production Facility

Figure 5-16

TH!NK North America

Figure 5-17

Toyota Consolidated Vehicle Sales

Figure 5-18

Toyota Strategy

Figure 5-19

Toyota Car

Breakthrough technology in electric vehicles brings advancements that provide customers with personal transportation choices never before available. Electric vehicles are real. They come in a variety of styles and capabilities. The BMW features driving control and style. The Chinese BYD hybrid backed by Warren Buffet’s company has features that enable plug-in hybrid power train flexibility. It has a full battery-powered electric mode. The series-hybrid mode has an engine which drives a generator to recharge the batteries, acting as a rangeextender. There is a parallel hybrid mode, in which the engine and motor both provide propulsive power.

Table of Contents :
Figure ES-1
Aptera Pre-Production Model 2e

Figure ES-2

REVA Electric Car

Table ES-3

Electric Vehicle Market Driving Forces

Table ES-3 (Continued)

Electric Vehicle Market Driving Forces

Figure ES-4

Worldwide Electric Vehicles

On The Road Market Shares, Units, 2009

Figure ES-5

Worldwide Electric Vehicle Penetration of

Automotive and Light Truck Market Forecasts, Percent,

2009-2015

Figure ES-6

Worldwide Electric Vehicle Retail Forecasts, Dollars,

2009-2015

Table ES-7

Reasons For Aggressive Forecast For Electric Vehicle Markets

Table ES-7 (Continued)

Reasons For Aggressive Forecast For Electric Vehicle Markets

Table ES-8

New Infrastructure, New Driving Modalities Brought By

Electric Vehicles

1. ELECTRIC VEHICLE MARKET DESCRIPTION AND MARKET DYNAMICS
1.1 Auto Industry

1.1.1 Electric Vehicle Economic Forces

1.1.2 Cars Represent 20% Of The US Economic Retail Spending

1.1.3 Electric Vehicle Design Trajectories

1.2 Electric Vehicle EVs

1.2.1 EVs Cost Effective In City Conditions

1.2.2 Lithium-Ion Car Batteries

1.2.3 Private-Public Partnerships

1.3 Lithium-Ion Battery Target Markets

1.3.1 Project Better Place and the Renault-Nissan Alliance

1.3.2 Largest Target Market, The Transportation Industry

1.3.3 Electric Grid Services Market

1.3.4 Portable Power Market, Power Tools

1.4 Lithium-Ion Battery Technologies Transportation Industry Target Market

1.5 Energy Storage For Grid Stabilization

1.5.1 Local Energy Storage Benefit For Utilities

1.6 Applications Require On-Printed Circuit Board Battery Power

1.6.1 Thin-film vs. Printed Batteries

1.7 Smart Buildings

1.7.1 Permanent Power for Wireless Sensors

1.8 Battery Safety / Potential Hazards

1.9 Thin Film Solid-State Battery Construction

1.10 Battery Is Electrochemical Device

1.11 Battery Depends On Chemical Energy

1.11.1 Characteristics Of Battery Cells

1.11.2 Batteries Are Designed Differently For Various Applications

2. ELECTRIC VEHICLE MARKET SHARES AND MARKET FORECASTS
2.1 Electric Vehicle Economic Market Driving Forces

2.1.1 Nanotechnology Forms the Base for Lithium-Ion Batteries

2.1.2 Lithium-Ion Batteries

2.2 Electric Vehicle Market Shares

2.2.1 Daimler Safety Cell

2.2.2 Daimler Smart Car

2.2.3 BYD

2.2.4 Think Environmentally Friendly Vehicles

2.2.5 TH!NK City Safety Concept

2.2.6 Think Overnight Power Top-Up

2.2.7 GM Volt

2.2.8 GM Opel

2.2.9 Tesla Motors

2.2.10 i MiEV Electric Car by Mitsubishi

2.2.11 Mitsubishi

2.2.12 Subaru Selling EVs In Japan In 2009

2.2.13 BMW

2.2.14 REVA Electric Car

2.2.15 Ford Advances Electric Vehicle Technology

2.2.16 Ford Partnership With Utility Industry

2.2.17 Toyota Hybrid Prius

2.2.18 Nissan

2.2.19 Phoenix Motorcars

2.2.20 Fuji Heavy Industries / Subaru

2.2.21 Chrysler

2.3 Electric Vehicles Market Forecasts

2.4 Electric Vehicle Battery Recharging

2.4.1 Changing Electric Vehicles On The Fly

2.5 2008 / 2009 Auto Sales Overview

2.5.1 Korean Cars Succeed In US

2.5.2 Total Vehicles Sold / GM Profile

2.5.3 GM Global Vehicle Sales and Market Share – 2007

2.5.4 Worldwide Automotive Sales For 2007

2.5.5 Deepening Slowdown

2.6 Electric Vehicles As A Very Fancy Golf Cart

2.7 Worldwide Nanotechnology Thin Film Lithium-Ion Battery Market Driving Forces

2.7.1 Market Driving Forces

2.7.2 Nanotechnology Forms the Base for Lithium-Ion Batteries

2.7.3 Competitors

2.8 Lithium-Ion Battery Market Shares

2.8.1 ExxonMobil Affiliate in Japan / Tonen Chemical

2.8.2 A123Systems Patent for Nanophosphate™ Lithium Ion Battery Technology

2.9 Lithium-Ion Battery Market Forecasts

2.10 Electric Vehicle and Hybrid Vehicle Lithium-Ion Battery Market Shares

2.10.1 BYD

2.10.2 Johnson Controls-Saft

2.10.3 Saft Battery Technologies

2.10.4 A123Systems 32 Series Automotive Class Lithium Ion™ Cells:

2.10.5 NEC and Nissen

2.10.6 LG Chem

2.10.7 EnerDel

2.10.8 Competition

2.11 Electric and Hybrid Vehicle Lithium-Ion Battery Market Forecasts

2.11.1 Largest Target Market, The Transportation Industry Thin Film Advanced Lithium-Ion Battery EV Market Thin Film Lithium-Ion And Lithium Polymer Automotive Batteries

3. ELECTRIC VEHICLE PRODUCT DESCRIPTION
3.1 BMW

3.1.1 BMW Second Version Of The Electric Mini

3.2 BYD / MidAmerican Energy Holdings

3.2.1 Warren Buffet – MidAmerican, A Collection Of Electric Utilities In The Midwest

3.2.2 BYD Plug-in Hybrid Power Train Flexibility

3.2.3 BYD E6 Electric Car and F6

3.2.4 BYD E6 Electric Vehicle Specifications

3.3 Tesla Motors

3.3.1 Electric Roadster by Tesla Motors

3.3.2 Tesla Motors Next Generation Model S

3.3.3 Telsa Battery Pack And Frame

3.4 Daimler AG

3.4.1 Daimler Smart Car Model Features

3.4.2 Electric Car by Daimler Mercedes (2010)

3.5 Think

3.5.1 A123Systems / GE Production Contract for Norwegian Think Electric Vehicles

3.5.2 Think Overnight Power Top-Up

3.5.3 TH!NK City Safety Concept

3.5.4 TH!NK City Environmentally Friendly

3.5.5 Thinking Globally

3.6 General Motors

3.6.1 GM Volt

3.6.2 GM Challenge to Battery Developers

3.6.3 GM and A123Systems Co-Develop Lithium-Ion Battery Cell for Chevrolet Volt

3.6.4 GM Cadillac Electric Vehicle

3.6.5 GM / Opel

3.6.6 GM Chevrolet Equinox Fuel-Cell Vehicles

3.7 Miles XS500 Electric Car

3.8 Mitsubishi i MiEV Electric Car to be Sold 1 Year Ahead of Schedule in Japan

3.8.1 Mitsubishi i MiEV Electric Car Specifications

3.8.2 Mitsubishi i MiEV Electric Car Pricing

3.8.3 i MiEV Electric Car by Mitsubishi

3.8.4 Mitsubishi Electric Car i MiEV Coming to Europe

3.8.5 Mitsubishi Electric Car i MiEV Production Plans

3.8.6 i MiEV Electric Car Specifications

3.8.7 i MiEV Electric Car to be Sold 1 Year Ahead of Schedule

3.9 Fuji Heavy Industries / Subaru R1e Electric Car Source: Subaru.

3.9.1 Subaru Selling EVs In Japan In 2009

3.9.2 Subaru G4e Source: Subaru.

3.9.3 NEC / Fuji Heavy Industries / Subaru

3.9.4 NEC / Fuji Heavy Industries / Subaru Thin Film Battery Flat Shape

3.10 Electric Supercar by Hybrid Technologies

3.11 Electric Mini by PML

3.12 Electric Car by Nissan (2010-2012)

3.12.1 NEC / Nissan Low-Cost Lithium-Manganese Batteries

3.13 REVA Electric Car

3.14 Zenn Low Speed Electric Car

3.15 Commuter Cars Tango Electric Car

3.16 Eliica Electric Car by KEIO University

3.17 Wrightspeed X1 Electric Car

3.18 Saturn SP1 Electric Car Conversion by Students of Napoleon High School

3.19 Toyota Hybrid Prius

3.19.1 Toyota iQ Microcar

3.19.2 Toyota FT-EV Battery Electric Vehicle

3.20 Ford

3.21 Chrysler

3.21.1 Chrysler Town & Country EV

3.21.2 Chrysler Personal Mobility Revolution

3.21.3 Chrysler Dodge Circuit EV

3.21.4 Chrysler Jeep® Wrangler Unlimited EV

3.22 Phoenix

3.23 Shelby Supercars

3.24 Aptera

4. ELECTRIC VEHICLE TECHNOLOGY
4.1 Phoenix Motorcars Altairnano Lithium Titanate Battery Technology

4.1.1 Altairnano Battery Comparison

4.1.2 Lead-Acid Battery Technology

4.1.3 Nickel Metal Hydride (NiMH)

4.1.4 Lithium-Ion

4.2 Globalization Model For Electric Cars

4.2.1 Better Place Electric Vehicle Network

4.2.2 Better Place has partnered with AGL Energy in Australia

4.3 EFOY Pro Fuel Cell Electric Vehicle Charging Kit

4.3.1 Smart Fuel Cells SFC

4.3.2 Citycom AG’s CityEL

4.4 Vendor Lithium-ion Battery Strategy

4.4.1 Rechargeable Lithium Batteries Characteristics

4.5 Challenges in Battery Design

4.5.1 Advanced Lithium-ion Batteries Requirements

4.6 Vendor Lithium-Ion Battery Positioning

4.6.1 High-Quality, Volume Manufacturing Facilities

4.7 Applications Of Lithium-Ion Batteries

4.8 Mobile Phone Industry

4.8.1 Nanowires

4.8.2 Thin Film Battery Enabling Chemistries

4.8.3 The Cathodes

4.8.4 Solid State Devices Provide More Energy Density

4.9 Advantages of Lithium-Ion Batteries

4.9.1 Lithium-Ion Battery Shortcomings

4.9.2 Charging

4.9.3 Applications

4.9.4 Costs

4.10 Lithium Cell Chemistry Variants

4.10.1 Lithium-ion

4.10.2 Lithium-ion Polymer

4.10.3 Other Lithium Cathode Chemistry Variants

4.10.4 Lithium Cobalt LiCoO2

4.10.5 Lithium Manganese LiMn2O4

4.10.6 Lithium Nickel LiNiO2

4.10.7 Lithium (NCM) Nickel Cobal Manganese – Li(NiCoMn)O2

4.10.8 Lithium Iron Phosphate LiFePO4

4.11 Operating Performance Of The Cell Can Be Tuned

4.12 Lithium Metal Polymer

4.12.1 Lithium Sulphur Li2S8

4.12.2 Alternative Anode Chemistry

4.13 ExxonMobil affiliate, Tonen Chemical Polyethylene-Based, Porous Film

4.14 Cymbet Alternate Manufacturing

4.15 Thin-Film Batteries Packaging

4.16 ITN Energy Systems Fibrous Substrates, PowerFiber

4.16.1 ITN Sensors

4.17 Cell Construction

4.18 Impact Of Nanotechnology

4.19 Thin Film Batteries

4.19.1 Thin Film Battery Timescales and Costs

4.19.2 High Power And Energy Density

4.19.3 High Rate Capability

4.20 Comparison Of Rechargeable Battery Performance

4.21 Polymer Film Substrate

4.22 Micro Battery Solid Electrolyte

5. ELECTRIC VEHICLE COMPANY PROFILES

5.1 A123 Systems

5.1.1 A123 Systems Revenue

5.1.2 A123Systems Registration Statement for Initial Public Offering

5.1.3 A123 Systems Batteries Benefits

5.1.4 A123 Systems Competitive Advantage

5.1.5 A123 Systems Strategy

5.1.6 A123Systems and GE

5.1.7 A123 Acquisition of Hymotion

5.1.8 Procter & Gamble Duracell and A123 Systems Collaborate

5.1.9 Cobasys and A123 Systems

5.2 Aperta

5.3 Better Place Model

5.4 BMW

5.5 BYD

5.5.1 Warren Buffett Buys 10 Percent Stake In BYD Chinese Battery Manufacturer

5.6 E-One Moli Energy Group

5.7 Ener1

5.7.1 Ener1 Third Quarter 2008 Revenue

5.7.2 Ener1 Positioning Technology Originally Pioneered By Argonne National Lab

5.7.3 Ener1 Acquires Enertech Leading Korean Lithium-ion Battery Cell Producer

5.7.4 Ener1 / Enertech Specializes In Producing Large Format Flat (“Prismatic”) Cells

5.7.5 EnerDel Operations

5.8 Ford

5.8.1 Ford Electric Vehicle Positioning

5.8.2 Ford’s Comprehensive Sustainability Strategy

5.8.3 Ford Partnership With Southern California Edison Electric Utility

5.8.4 Ford Partnership with Johnson Controls-Saft for Thin Film Batteries

5.8.5 Ford Partnership with Utility Industry

5.8.6 Building A Business Case

5.8.7 Governments Of Japan, China, Korea, And India Significantly Funding EV Research

5.8.8 Ford Energy Future Vision

5.9 Fuji Heavy Industries / Subaru

5.9.1 Subaru of America

5.9.2 Subaru of America Revenue 2008

5.10 General Motors

5.10.1 General Motors Factory In Michigan To Build Battery Packs

5.10.2 GM 2008 Global Sales of 8.35 Million Vehicles

5.10.3 GM Continues Growth in Emerging Markets

5.10.4 GM’s North America Regional Performance

5.10.5 GM Europe

5.10.6 GM Strongly Believes In The Electrification Of The Automobile

5.11 Miles Electric Vehicles

5.11.1 Miles Zero Emissions, Full Electric Car

5.12 Johnson Controls-Saft

5.13 LG Petrochemical

5.13.1 LG Chem

5.14 Mitsubishi

5.14.1 Fleet Testing Of The Zero-Emissions iMiev Electric Vehicle

5.15 NEC / Nissan Low-Cost Lithium-Manganese Batteries

5.15.1 NEC Lamilion Energy

5.16 Panasonic / Sanyo

5.17 Phoenix Motorcars

5.17.1 Phoenix Motorcars Customers: Maui Electric

5.17.2 Phoenix MC All-Electric, Light-Duty Trucks

5.18 REVA

5.18.1 REVA Car Features

5.18.2 REVA Globally Tested Product

5.19 Saft

5.19.1 Saft Battery Technologies

5.19.2 Saft Industrial Battery Group (IBG)

5.19.3 Saft Specialty Battery Group (SBG)

5.19.4 Saft Rechargeable Battery Systems (RBS)

5.19.5 Saft Research and Development

5.19.6 Johnson Controls-Saft United States Advanced Battery Consortium (USABC)

5.20 Samsung

5.21 Shelby SuperCars

5.21.1 Sheffield International Finance Corporation

5.21.2 SSC Monthly Newsletter

5.22 Tesla Motors

5.22.1 Tesla Battery Packs

5.22.2 Tesla Roadster

5.22.3 Tesla Restructuring

5.23 Think

5.23.1 Think Manufacturing Capacity

5.23.2 Think Employees Called Back From Lay-Off

5.23.3 Think Confirms Interim Financing – Private Equity Firm Ener1 Group Is The Lead Investor

5.23.4 Kleiner Perkins And Rockport Capital, Two Leading Us Cleantech Investors Launch Joint Venture With Norwegian Electrical Vehicle Company Think

5.23.5 TH!NK city Crash-Tested And Highway-Certified EV

5.23.6 Think Strategic Partnership With Energy Giant General Electric

5.23.7 Think collaboration with Porsche Consulting

5.24 Toyota

5.25 ZENN Motor Company

5.25.1 Zenn Motor Strategic Energy Storage Partner, Eestor

List of Tables and Figures
Figure ES-1

Aptera Pre-Production Model 2e

Figure ES-2

REVA Electric Car

Table ES-3

Electric Vehicle Market Driving Forces

Table ES-3 (Continued)

Electric Vehicle Market Driving Forces

Figure ES-4

Worldwide Electric Vehicles

On The Road Market Shares, Units, 2009

Figure ES-5

Worldwide Electric Vehicle Penetration of

Automotive and Light Truck Market Forecasts, Percent,

2009-2015

Figure ES-6

Worldwide Electric Vehicle Retail Forecasts, Dollars,

2009-2015

Table ES-7

Reasons For Aggressive Forecast For Electric Vehicle Markets

Table ES-7 (Continued)

Reasons For Aggressive Forecast For Electric Vehicle Markets

Table ES-8

New Infrastructure, New Driving Modalities Brought By

Electric Vehicles

Table 1-1

Principal Features Used To Compare Rechargeable Batteries

Figure 1-2

BMW’s Mini E Electric Car Powered By A Rechargeable

Lithium-Ion Battery

Table 1-3

Examples of Hybrid Electric Vehicles

Figure 1-4

Typical Structure Of A Thin Film Solid State Battery

Table 1-5

Characteristics Of Battery Cells

Table 2-1

Lithium-Ion Battery Market Driving Forces

Table 2-2

Energy Advantages Of Thin-Film Batteries

Figure 2-3

Aptera Pre-Production Model 2e

Table 2-4

Electric Vehicle Market Driving Forces

Table 2-4 (Continued)

Electric Vehicle Market Driving Forces

Figure 2-5

Worldwide Electric Vehicles

On The Road Market Shares, Units, 2009

Table 2-6

Worldwide Electric Vehicle Shipments Market Shares,

Units On the Road

2009 11

Figure 2-7

i MiEV Electric Car by Mitsubishi – Red

Figure 2-8

REVA Electric Car

Figure 2-9

Worldwide Electric Vehicle Penetration of Automotive

and Light Truck Market Forecasts, Percent,

2009-2015

Table 2-10

Worldwide Electric Vehicle (EV) Unit Shipments

and Automotive Market Retail Forecasts and

Penetration Analysis, 2009-2015

Figure 2-11

Worldwide Electric Vehicle Retail Forecasts, Dollars,

2009-2015

Table 2-12

Worldwide Electric Vehicle (EV) Unit Shipments

and Automotive Market Retail Forecasts and

Penetration Analysis, 2009-2015

Table 2-13

Worldwide Electric Vehicle (EV) Unit Shipments

and Automotive Market Retail Forecasts, Penetration Analysis,

2009-2015

Table 2-14

Worldwide Automotive and Light Truck Small

Size Electric Vehicle (EV) Market Forecasts, Dollars, 2009-2015

Table 2-15

Worldwide Small Electric Vehicle (EV) Market

Forecasts, Units, 2009-2015

Table 2-16

Worldwide Small Car and Small Light Truck Electric

Vehicle (EV) Automotive Market Retail Forecasts,

Units and Dollars, 2009-2015

Table 2-17

Worldwide Sedan Size Automotive and Light Truck

Electric Vehicle (EV) Retail Market Forecasts, Dollars, 2009-2015

Table 2-18

Worldwide Sedan Size Automotive and Light Truck

Electric Vehicle (EV) Shipments Retail Market Forecasts, Units,

2009-2015

Table 2-19

Worldwide Sedan Size Car and Light Truck Electric

Vehicle (EV) Unit Shipments and Automotive Market

Retail Forecasts, Units and Dollars, 2009-201

Table 2-20

Reasons For Aggressive Forecast For Electric Vehicle Markets

Table 2-21

New Infrastructure, New Driving Modalities Brought By

Electric Vehicles

Table 2-22

Lithium-Ion Battery Market Driving Forces

Table 2-23

Energy Advantages Of Thin-Film Batteries

Figure 2-24

Worldwide Lithium-Ion Thin Film Advanced Battery

Shipments, Market Shares, Dollars, 2008

Table 2-25

Worldwide Lithium-Ion Thin Film Advanced Battery

Shipments, Market Shares, Dollars, 2008

Figure 2-26

Worldwide Lithium-Ion Thin Film Advanced Battery

Shipments, Market Shares, Dollars, 2009-2015

Figure 2-27

Worldwide Lithium-Ion and Advanced Lithium-ion

Battery Market Forecasts, Automotive, Power Tools,

Electric Grid, and PC Card, Dollars, 2009-2015

Figure 2-28

Worldwide Lithium-Ion Thin Film Automotive Advanced Battery

Shipments, Market Shares, Dollars, 2008

Figure 2-29

Worldwide Lithium-Ion Thin Film Automotive Advanced Battery

Shipments, Market Shares, Dollars, 2008

Figure 2-30

Worldwide Lithium-Ion Thin Film Advanced Battery

Shipments, Market Shares, Dollars, 2009-2015

Figure 2-31

Worldwide Lithium-Ion Thin Film Advanced Battery

Shipments, Market Shares, Units, 2009-2015

Figure 2-32

Worldwide Lithium-Ion Thin Film Advanced Battery

Shipments, Market Shares, Units and Dollars, 2009-2015

Table 2-33

Commercialization Challenges Of The Automotive,

Truck, and Bus Thin Film Battery Industry

Table 2-34

Integrated Thin Film Battery Personal Transport Power Systems

Figure 3-1

BMW’S Mini E Electric Car Powered By A Rechargeable

Lithium-Ion Battery

Figure 3-2

BYD E6 Electric Car

Figure 3-3

BYD F3DM Front View

Figure 3-4

BYD F3DM Rear View

Figure 3-5

BYD F3 Moon Roof

Table 3-6

BYD Plug-in Hybrid Powertrain Flexibility

Figure 3-7

BYD E6 Electric Car

Figure 3-8

BYD F6

Figure 3-9

Tesla Motors Roadster

Figure 3-10

Tesla Motors Roadster Torque and Power Graph

Figure 3-11

Model S by Tesla Motors

Figure 3-12

Daimler AG Smart car

Figure 3-13

Daimler Smart Car

Figure 3-14

Daimler Electric Mercedes

Figure 3-15

Prince Albert of Monaco Driving TH!NK city

Figure 3-16

Driving TH!NK city

Figure 3-17

Think Driver Console

Figure 3-18

Think Open

Figure 3-19

Think OX

Figure 3-20

Think City Electric Vehicle

Table 3-21

TH!NK City Specifications

Table 3-22

Think City Standard Equipment:

Table 3-22 (Continued)

Think City Standard Equipment:

Table 3-23

TH!NK City Features

Figure 3-24

Think Lineup of Electric Cars

Figure 3-25

General Motors Chevrolet Volt – Front View

Figure 3-26

General Motors Chevrolet Volt – Angle View

Figure 3-27

General Motors Chevrolet Volt – Rear View

Figure 3-28

General Motors Chevrolet Volt

Figure 3-29

GM Cadillac Electric Vehicle

Figure 3-30

General Motors EV1 Electric Car

Figure 3-31

XS500 Electric Car by Miles

Figure 3-32

i MiEV Electric Car by Mitsubishi – In Traffic

Figure 3-33

i MiEV Electric Car by Mitsubishi – Battery Packaging

Figure 3-34

i MiEV Electric Car by Mitsubishi – Red

Figure 3-35

i MiEV Electric Car by Mitsubishi – Gray

Figure 3-36

i MiEV Electric Car by Mitsubishi – Interior

Figure 3-37

i MiEV Electric Car by Mitsubishi – Features

Figure 3-38

Mitsubishi I Miev Electric Car

Figure 3-39

Mitsubishi I Miev Electric Car Interior Engine and

Drive Train Layout

Figure 3-40

Fuji Heavy Industries / Subaru R1e Electric Car

Figure 3-41

Subaru R1e Electric Car Plug Station

Figure 3-42

Subaru G4e Electric Car

Figure 3-43

Hybrid Technologies Electric Supercar

Figure 3-44

Electric Mini by PML

Figure 3-45

Test Electric Car by Nissan

Figure 3-46

REVA Electric Car

Figure 3-47

Zenn Auto

Figure 3-48

Zenn Electric Auto Close-up

Figure 3-49

Zenn Auto Parked in Street

Figure 3-50

Zenn Electric Auto – Gray with Sun Roof

Figure 3-51

Commuter Cars Tango Electric Car

Figure 3-52

Commuter Cars Tango in Washington DC

Figure 3-53

Eliica Electric Car

Figure 3-54

Wrightspeed X1 Electric Car

Figure 3-55

Saturn SP1 Electric Car Conversion

Figure 3-56

Toyota Hybrid Prius

Figure 3-57

Toyota FT-EV Battery Electric Vehicle

Figure 3-58

Toyota Electric Car

Table 3-59

Chrysler ENVI Electric Minivan Features

Figure 3-60

Interior of The Concept Car, The Chrysler 200C EV

Table 3-61

Chrysler Electric Vehicle Positioning

Table 3-62

Chrysler Electric Vehicle EV

Figure 3-63

Chrysler Electric Vehicles

Figure 3-64

Dodge Circuit EV

Table 3-65

Dodge Circuit EV Features

Figure 3-66

Chrysler Jeep® Wrangler Unlimited EV

Figure 3-67

Jeep® Wrangler Unlimited EV Features

Figure 3-68

Phoenix Motorcars SUT Truck

Figure 3-69

Phoenix Motorcars SUV Vehicle

Figure 3-70

Shelby Supercars

Figure 3-71

Shelby Supercars – Doors Raised

Figure 3-72

Aptera Pre-Production Model 2e

Figure 3-73

Aptera 2e Pre-Production Models

Figure 3-74

Aperta Three Wheel Vehicle

Figure 3-75

Aperta Three Wheel Vehicle – Rear View

Figure 4-1

Altairnano Battery Performance:

Figure 4-2

EFOY Pro Fuel Cell Kit For Electric Vehicles

Figure 4-3

Electrica City Car – Red

Figure 4-4

Electrica City Car – Yellow

Figure 4-5

Electrica City Car – Open

Figure 4-6

Electrica City Car – Dashboard

Figure 4-7

Smart Fuel Cells (SFC) Supply The StartLab Open With Power

Table 4-8

Challenges in Lithium-ion Battery Design

Table 4-9

Advantages of Lithium-Ion Batteries

Source: ITN.

Table 4-10

Thin Film Battery Unique Properties

Table 4-11

Comparison of battery performances

Table 4-12

Comparison Of Battery Performances

Table 4-13

Thin Films For Advanced Batteries

Table 4-14

Thin Film Batteries Technology

Table 4-15

Thin Film Battery / Lithium Air Batteries Applications

Figure 4-16

Polymer Film Substrate Thin Flexible Battery Profiles

Figure 4-17

Design Alternatives of Thin Film Rechargable Batteries

Table 5-1

A123 Systems Batteries Benefits

Table 5-2

A123 Systems C

Business Trends – Understanding Your Government Customer 2009

furai86 — Mon, 21 Jun 2010 13:13:15 +0000

Business Trends: Understanding Your Government Customer 2009 (Customer Focus)

Based on a survey of 150 government agencies in Europe and North America, this study provides insight into IT and business priorities. Results focus on two growing trends in the government sector: Web 2.0 and IT outsourcing. ( http://www.bharatbook.com/detail.asp?id=129459&rt=Business-Trends-Understanding-Your-Government-Customer-2009-Customer-Focus.html )

Scope of this research

* In-depth interviews with 150 agencies in large state and local governments
* Geographic coverage includes Canada, France, Germany, the UK and the US
* Results focus on Web 2.0 adoption, BPO and IT outsourcing and business dynamics
* Respondents include government IT decision-makers such as CIOs and CTOs

Research and analysis highlights

* Faced with the need to do more with less, governments are looking to outsource key functions to private contractors who can deliver services at lower costs.

* As agencies seek to improve collaborative outcomes across departments, governments are beginning to explore the capabilities of Web 2.0.

Key reasons to purchase this research

* Validate your market messaging and positioning in state and local government
* Compare government IT purchasing plans across geographies
* Identify emerging areas of concern for state and local governments

To know more and to buy a copy of your report feel free to visit : http://www.bharatbook.com/detail.asp?id=129459&rt=Business-Trends-Understanding-Your-Government-Customer-2009-Customer-Focus.html

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Top 3 Home Internet Business Trends for 2009

furai86 — Tue, 15 Jun 2010 14:27:20 +0000

If you are thinking about starting a home Internet business, or you want to branch out in your existing business, then you will enjoy this article. In it we are going to discuss the top 3 home Internet business trends for the coming year in 2009.

1. Information products will continue to be a fantastic way to make money on the Internet. Billions of people come online every day looking for information to solve problems that they have.

The successful Internet marketer will solve these types of problems from learning how to craft a home business around products. Information products make a lot of sense because they are inexpensive to produce, and can continue to pay you over and over for years to come.

There are also many different ways to get information products on the Internet where a customer can find them. Popular ways continue to be things like ebooks which explains the unparalleled success of the Click Bank affiliate program.

This is an example of how you can sell information products without creating some of your own. However if you do want to create an information product you can sell it through the affiliate program on Click Bank and make even more money.

2. Social media will become even more popular than it already is. Examples of social media online today include blogging, discussion forums, online video, audio products, podcasts, social networking, social directories, and much more.

These are all excellent ways to make friends and influence people. Selling on the Internet today is much more involved than just throwing up a website and sending traffic to it

Now people want to be wowed when they land on a website or blog. Therefore making the experience as interactive as possible will be an important trend that will continue to levels we cannot even imagine.

3. Affiliate marketing will continue to be one of the most popular ways to get started making money on the Internet. Virtually every industry in the world has an affiliate program with some company.

There really is no product that you cannot sell as an affiliate marketer if you search hard enough to find an affiliate merchant to represent. Merchants will continue to make their affiliates to sell their products easier and will continue to make it extremely profitable as well.

In summary, these are three top home Internet business trends that we see in 2009. Joining affiliate marketing programs, utilizing social media and selling information products will be a big part of how a person makes money next year.

Are you searching for Home Internet Business in 2009? Kha Ton invites you to his site for FREE Home Business E-Books worth over $200 FREE High Quality E-Books

2009 Business Trends: Consumer Preferences In Contact Center Interactions-Aarkstore Enterprise

furai86 — Sun, 06 Jun 2010 16:18:20 +0000

Consumers still interact with enterprises through traditional means. The voice channel and email remain the most common ways consumers interact with enterprises. Journeying to a branch’s physical location is still common. However, web self-service and short message service (SMS) are gaining popularity.
Speaking with live agents is by far the most popular way consumers choose to interact with the enterprise. When deciding how enterprises should improve customer service, most respondents suggested more or better trained agents in the contact center.
Self-service automation still suffers from negative perceptions. Most consumers cited self-service automation as the most aggravating channel through which to interact with an enterprise. Moreover, very few respondents would opt for self-service automation as a first choice when contacting an enterprise.
Although enterprises are excited about it, consumers are mostly indifferent about businesses reaching out via social networks.
Adoption of newer visual technologies such as virtual personal assistants and avatars are more widely accepted in those countries where visual technologies via mobile devices thrive.

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Table of Contents :

Executive summary 3

Section 1: Sample demographics 5

Section 2: Consumer touchpoints and channels 7

Section 3: Consumer defection and aggravation 12

Section 4: Proactive notifications, social networks, and avatars 17

Speaking with live agents is by far the most popular way consumers choose to interact with the enterprise. When deciding how enterprises should improve customer service, most respondents suggested more or better trained agents in the contact center.
Self-service automation still suffers from negative perceptions. Most consumers cited self-service automation as the most aggravating channel through which to interact with an enterprise. Moreover, very few respondents would opt for self-service automation as a first choice when contacting an enterprise.
Although enterprises are excited about it, consumers are mostly indifferent about businesses reaching out via social networks.
Adoption of newer visual technologies such as virtual personal assistants and avatars are more widely accepted in those countries where visual technologies via mobile devices thrive.

For more information please visit:

http://www.aarkstore.com/reports/2009-Business-Trends-consumer-preferences-in-contact-center-interactions-37475.html

PH.NO. 919272852585

Aarkstore Enterprise press@aarkstore.com http://www.aarkstore.com

Business Trends: Pharmaceuticals Technology Understanding Your Life Sciences Customer 2009 (Customer Focus)–Aarkstore Enterprise

furai86 — Thu, 03 Jun 2010 16:55:39 +0000

Aarkstore announce a new report ” Business Trends: Pharmaceuticals Technology Understanding Your Life Sciences Customer 2009 (Customer Focus) ” through its vast collection of market research report.

Introduction

This Ovum study examines top business challenges, IT budget outlook, and spending priorities among pharmaceutical and biotechnology companies in the US, Canada, the UK, France, Germany, Japan, China and India. It is based on the results of Ovum’s Business Trends primary research, conducted in Q3 and Q4 2009, with a total of 150 life sciences companies.

Scope

*In-depth interviews with 150 pharmaceutical and biotechnology companies

*Geographic coverage includes: US, Canada, UK, France, Germany, Japan, China and India

*The study focuses on business challenges, IT budget outlook, and adoption rate of data and knowledge management solutions

*Respondents include IT decision-makers such as CIOs and CTOs

Highlights

For the life sciences industry, regulatory compliance is and will always be at the heart of every IT investment strategy. Moving past this, executives are increasingly turning to IT to help optimize business processes. As the end of the recession nears, life sciences companies will focus on completing IT projects that were put on hold in 2009.

With the patent cliff on the horizon, life sciences companies must have robust product pipelines to maintain steady revenue streams. Small pharma and biotech companies are especially under great pressure to develop a successful drug as they are relying on funding primarily from investors, with little or no revenue coming in.

As generic competition increases, pharma companies aim to globalize their brand and increase their market share in the emerging markets. To increase their presence, there is increased M&A activity with local organizations. In addition, pharma companies are outsourcing key business processes as they cut costs and become leaner.

Reasons to Purchase

*Validate your market messaging and positioning in the life sciences industry

*Compare pharmaceutical and biotechnology IT purchasing plans across geographies

*Identify emerging areas of concern for pharmaceutical and biotechnology companies

For more information, please visit :
http://www.aarkstore.com/reports/Business-Trends-Pharmaceuticals-Technology-Understanding-Your-Life-Sciences-Customer-2009-Customer-Focus–34914.html
Or email us at press@aarkstore.com or call +919272852585

Special offer till 31th Dec 2009

Aarkstore Enterprise is a leading provider of business and financial information and solutions worldwide. We specialize in providing online market business information on market research reports, books, magazines, conference at competitive prices, and strive to provide excellent and innovative service to our customers. Our customers include more than 700 leading financial institutions, professional service firms, consulting, law and accounting firms and other corporations throughout the world.

2009 Business Trends: Multichannel Strategies In The Contact Center-Aarkstore Enterprise

furai86 — Mon, 31 May 2010 17:32:58 +0000

This business trends study is part of Ovum Enterprise’s Customer Interaction Technologies research. A survey was taken, asking 200 contact center managers about their IT budgets, investment plans, and channel priorities.
The study is broken down into five sections. Each section is summarized at the beginning before being shown graphically. The report includes segmentation by region and vertical

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Table of Contents :
Section 1 – Demographics: This provides a breakdown of the sample by country, contact center size band, number of employees and vertical market.

Section 2 – IT budget trends: This covers how IT budgets have changed from 2008 and if enterprises are planning to increase or decrease them in 2010. It also provides information on how enterprises’ IT budgets are split by technology and provider and which positions have the most influence over contact center decision making

Section 3 – Strategic goals and business objectives: This section indicates enterprises’ key goals and business objectives for 2009 and 2010. It looks at how IT budget trends affect priorities in the contact center.

Section 4 – Multi-channel priorities: This addresses enterprises’ most used channels, looking at investments in emerging channels such as social media, SMS and video. It includes information on use of web self-service tools, customer surveying and training needs.

Section 5 – Vendor selection criteria: Enterprises were asked about their key criteria for choosing a multi-channel contact center vendor and hosted services provider.